Mi Casita Es Su Casita Our Condo and Area
Guidebook
Hola y Bienvenidos!
Hello and Welcome! Thank you for giving us the opportunity to welcome you to our home
in Paseo del Sol.
Our names are Tony and Maria and owners of this condo. As vacation travelers,
we have only the best intentions for an exclusive highlife vacation at this
luxury condo resort. We have put
together this guidebook to offer information about the use of our Condo for
your enjoyment. As
owners, we ask very little of you while staying here at Paseo Del Sol. We
only ask that you enjoy yourselves, wear plenty of sunscreen outdoors and
treat our home as yours. Of course, you can always reach us at any time
before during and after your vacation. If it should become necessary to contact
us while on vacation we can be reached by calling us at home or by email. Our
contact information will be listed on this same page in the condo’s
booklet. We are in a very safe,
clean and well-kept environment with our own 24/7 on-site security. We have a constant supply of purified water
and ice. The condominium complex is situated in a serene location between a
short 2-minute walk to the beach and golf course along with the tropical
wonders this area offers. Playacar is a manicured up-scale secure gated residential
resort area that defines the southern part of Playa del Carmen. We are centrally located at the south end
of Playa del Carmen near Plaza Playacar by a
10-minute walk. This puts our guests
directly within reach of Famous Again, thank you for choosing us and may your stay
here be everything you expected and more. Table of Contents Accommodations, Amenities and Owners DVD movie
Collection Currency Exchange and Taxi Rates Emergency - Medical -
Consulate - Airline Numbers Appliance Operational Procedures 31x25 Detailed City/Tour Area - 31x25 Dive/Snorkel Area
Maps Condo Guidelines º Although there's a lot of information to this
online guidebook, we want you to feel comfortable. Please email us if
you find any information unclear to you. Use the guidebook as a reference at
your finger tips, so you are at ease about vacationing here. We wouldn't have
it any other way. Everything is broken down for you and
should be easy to follow. º Official check-in time is 3:00 PM. Official check-out time is 11:00 AM. If you need addition time, please check with the Management Services office located on the 2nd floor of the lobby entrance. There are no refunds for early check-out or emergencies.
º Two keys are issued to lock and unlock your unit. An In-Room safe is also available. Please return the keys and leave the safe open upon your departure. Additional charges will be incurred if keys are lost or not returned. Security has access keys to the condo if you should need assistance after regular business hours and holidays. º The Management Services/Guest Services Office is located on the second floor of the main lobby entrance. Should you need assistance, please feel free to visit the office for any help or answers to your questions. The Reception/Security Desk is located in the open-air lobby as you walk through the front entrance. This area also provides luggage assistance and guest services. Both areas can assist you with invaluable information pertaining to travel, health facilities, doctors, shopping and more. º Contact the Front Security Desk for luggage assistance if you need to get your luggage-transported to/from the condo upon your Arrival and Departure. Tipping the help is not necessary or obligatory. They appreciate it, but it is at your discretion. You will not receive any less help or assistance if you don't tip. If you do want to tip, $1 -$3 US is customary.
º Safety & Security is important to
our guests. We want your stay to be a safe one.
There is 24 hour security at Paseo Del Sol.
º Emergency Procedures & Reporting Problems is a goal we strive to maintain high standards for the safety and comfort of our guests. Please report all accidents or any damage, no matter how small, to the Guest Services office or Security personnel in a timely manner. They are there to assist you with any concerns you may have. They can assist you with invaluable information pertaining to travel, health facilities, doctors, shopping and more.
º HEALTH: No shots are required. Qualified English-speaking doctors are available for health emergencies. As owners and as a courtesy to our guests, we provide this information in our condo guidebook within the condo. The on-site Management Services Office if familiar with Heath emergencies. º For Medical Assistance during
your stay, let the
Management Services Office know first hand of an emergency. In addition I've provided an Information Page
for Medical, Consulate and Emergency numbers for your direct access should
you need it. The numbers and addresses are issued in the full
version of the condo guidebook located on the table dresser along with the
guestbook and business cards inside the condo. º Prescription Drugs is
described here and several places in our web pages. Your meds should always
be in their original container. Sometimes customs may ask you to identify the
medicine and the name on the container. It’s not a usual procedure but
it’s best to be safe then sorry, rather then put up with customs about
your meds. Always place medicines in
your carry-on luggage.
º Marble Tops: Our Granite
Counter-Tops are porous. Do not wipe or use chemicals on the surface. A
sponge with dish soap cleans nicely for wines and other spills. All
floors are Marble and can be slippery. We exercise Caution. Report any water dripping from air
conditioners onto the marble floors to guest services. º At least one adult should be booking and staying in the condo if minors under 21 are present. We don’t reserve the condo to spring-breakers without parental supervision on vacation. Visiting is allowed, however the owner and condo association are not responsible for injury and personal items. Renting adult guests will assume these risks with intentions of being a socially responsible individual using good supervision and judgment.
º Condo Inventory is taken before and after the rental period. The guest can be held accountable for any items that are significant to the operation of the condo, including reading and procedural material provided for the guest, our wares, wall art and entertainment items. Missing damaged, and broken items caused during the guest's rental period are the guest’s responsibility, including but not limited to remote controls, water spills and damage to furnishings and operative devices.
º The only condo items allowed off-premises are the Portable Cooler, Thermos, Binoculars, Bicycles with lock. Always check tire air pressure when using bikes. Its written on the tires. Bring all items back with you.
º Condo Association and Its Owners are not responsible for any personal items belonging to guests that have been damaged, lost or stolen. We are not responsible for any guest injury while vacationing. Emergency and Medical services are available. Check Cancellation Policy about early departures.
º
Between Arrival and Departure, please take a moment to sign our Guestbook. Also
take a Business Card and Magnet, displayed on the table dresser near the
water cooler. Use them as a reference to contact us again in the near future and
to recommend our vacation condo. º
We appreciate you recommending this vacation rental to your network of friends and leisure travelers.
We look forward to quality vacationers like you. Through our personal
website, you have the option to send our website’s link to 10 email
addresses at once using eMail-A-Friend. You can always Google us at
CONDOCLUBPASEO.
Accommodations and Amenities
º Your unit consists of 3 full Bedrooms and 2 full Bathrooms. Each room has its own hand held remote control air conditioner unit. Hair Dryers are provided in each bathroom. We do not supply curling irons. Bathroom showers have a seating area. º Two 31x25 maps, one for Playa and the other for Dive sites are available for our guest to use. They are very detailed and are located in the sleeves of this condo guidebook. We like for them to be available for all our guests as they come down to stay with us. Please do not take them with you or lose them. Your fine consideration is much appreciated.
º In-room electronic safe is provided in the master bedroom left closet first door at the floor level. Guest services will provide you with the combination. The safe is large enough to hold a laptop computer and other valuables. Please be sure to leave the safe open on your departure. If there is a problem getting the safe open the management office has a secured key to override the system to get the safe open. º For items of Gaming Entertainment, this condo provides board games, card games that can be used by the guests during their rental period, and cannot leave the condo and used elsewhere. The owner provides for the guests a thoughtful way to make your stay a little more enjoyable for those days you wish to remain indoors for a private relaxing time. º All Sports equipment, small pool balls, card games and board games are for the entertainment of the Guest. These items are not to leave the complex or taken off-site. Please protect these items as they are for continued use to all guests reserving this unit. After you have finished with the Sports equipment, balls and games for the day, please account for each item and return them back to the condo. º For items of TV Entertainment, the owners have provided a personal DVD library, which can be used with the DVD attached to the TV in the condo. The DVD's are accounted for and are not to leave the condo and used elsewhere. The TV, DVD, and Stereo CD/MP3 system each have a remote control. Guests can bring their own collection of Music and DVD's to play through the condo entertainment system. You only need to keep things orderly and not mix and match libraries. Sorry but the owner is not providing a CD music library at this time. The Guest can bring his or her own collection of music to listen through the condo stereo system. A $25 dollar charge will be accessed to the guest for all missing or damaged DVD's belonging to the Condo's personal library. º In Addition, Management Services maintains there own DVD and Book rentals provided on a first-come/first-serve basis. Of Course, there will be a rental fee for use of their collection verses the Owner's personal DVD Library already included in the rental fee. In addition a DVD/CD cleaning kit is available to clean DVD's, CD's and the DVD player and CD player. This cleaning kit is property of the condo and should remain in the TV console compartment when no in use. º Full kitchen with toaster/oven, microwave, coffee machine (filter-less), drink mixer, refrigerator, purified water and ice with the refrigerator and water cooler, flat-top stove/oven, wares and cooking utensils. Purified ice cubes are made using the refrigerator freezer with attached purified water jug. Make sure the ice machine button is turned on inside the freezer for operation. Towel usage during your rental term º The bath towel supply is property of the condo for the guest use. At their leisure the guest can launder the condo towels for use during the rental period. A washer and dryer are available with this condo to launder towels and items of personal clothing. º A set of 7 Pool towels comes with this condo to be USED ONLY at the Complex's shared pool. Towel rental will also be available nearby the pool premises. º Please do not use the Condo's º Guests should pack their own beach towels at their discretion if they anticipate on going to different beaches throughout Playa and the Riviera Maya. º The
Privileged Amenities
º The º You may bring food and beverages with you to the Reef Club using the cooler and thermos provided in the unit for B.Y.O. at the beach. A day pass for unlimited food and beverage may be purchases at the Reef Club for $40.00/per person ($20 for children) if you so choose and is payable at the Reef Club reception desk when you hand them our Playacar ID card. Beaching good until 6:00 pm. A color-coded wrist bracelet will be issued and must be worn for the day. The Reef Club has 3 pools (one is a swim up bar) with lots of activity, fun and games. º Playa Golf and Spa Club is but a few minutes walk. A lovely 18 hole/72 par course designed by Robert von Hagge. Condo guests can receive a discount for a full round of golf. To get a golf discount, please ask Management Services to provide you with their CANTEX ID Card, which you will present at the golf reservation desk. Always reserve your golf outings in advance. by calling them. We provide phone numbers to the golf course in our condo guidebook or upon your request prior to condo reservations. Also check to see if you can get a tee time beginning as early as 6AM. Golf club rentals are also available. Rules for the course are posted on the web.
º The Condo owner has a Playacar Card on
file with the management services office.
It gives our guest privileges to the beach club, and discounts to
the bird sanctuary and zoo in Playacar. Please do not lose this card as it is very expensive
to replace. Personal Items
º Bring a personal cell phone or go to Wal-Mart and purchase an International phone calling card. The condo is equipped with an internal phone to contact management services and to make unit-to-unit phone calls only. º The
condo offers complimentary toiletries. We recommend guests bring some of
their everyday personal hygiene items. It’s not necessary to pack in
excess on this stuff, since you can buy all these items here in Playa. Be
sure to pack everything according to International
Flight and Customs Regulations. By that I mean "Do not pack aerosol cans, sharp devices and lighters within your
carry-on luggage". Airport Security will remove the items from
going onboard or force you to put the items with your cargo luggage -no exceptions. It takes time to walk
back with security, find your luggage somewhere in cargo, and repack those
items. Pack Properly and avoid problems. We have a large shopping
district. Playa is a popular tourist area and all your normal provisions are
available. º Local supermarket stores are available for all prepared meal or cooking food, as well as other living conveniences. Management Services can suggest nearby supermarkets and possibly shopping cart delivery. Please inquire within. The best shopping for goods to stock up on can be bought at the following supererstores: Soriano, Mega, Chidraui, Sam’s Club, and Wal-Mart all within two miles of the condo. The first 3 are great for all your supermarket shopping needs. º In addition,
small convenient stores are
available throughout Playa. OXXO
is one popular name located throughout Playa and can be easily located in the
southern end of Playa near the corners of 5th and º You should bring
your own beach towel on vacation and save the expense of paying daily
towel rental when out beaching away from the condo. Common Area Use
While you're staying at Paseo del Sol, you'll have exclusive use of
the following: º Pool-Sauna-Gym-Tennis Court-Conference Room §
Pool & Lounges §
Please, NO MATERIALS MADE OF GLASS at
poolside. §
The Sauna, § The conference room, if you should need it, has to be scheduled with the Guest Services/Management office before use. Currency and Exchange
º Currency - You
will find that everyplace will take º All the Currency Exchanges will list the exchange rate for that day. Most of the shops will accept your countries currency and give you change in Pesos. At the end of your stay-you can also “sell” back your Pesos and receive your countries currency. It is usually more expensive to sell it back, so every couple of days you can exchange what you feel comfortable with spending. That way, you won’t get “stuck” with a lot of Pesos to take home with you. You can always save them for your next trip down. º The most common Paper Peso currency is represented in denominations of $20-$50-$100-$200-$500-$1000. Roughly speaking and a good exchange to keep in your head is $10 Pesos=$1.00 US; so $50 Pesos=$5.00 US There are also coins both representing Pesos and “centavos” There are $1 peso coins= $.10 cents US $5 peso coins=$.50 cents US $10 peso coins=$1.00 US $20 peso coin=$2.00 US Then there are the “Centavos” or cents: 10 centavos = 1 penny US 20 centavos= 2 cents US 50 Centavos= a nickel US
10 centavos= 50 centavos= .009 US cents .04 (not even a
penny)
1 peso coin= 2 peso coin= 5 peso coin= 10 peso coin= 20 peso coin= .09 US cents
.18
The US Dollar Dollars are accepted widely, as well as the Euro, Pound, Canadian, and many other foreign currencies. Mexico gets many tourists from around the world. If you are staying for a week or more, you should change the money so you can adapt to the exchange and become familiar with it. Exchange only what you think you’ll need for 2 to 3 days at a time. For piece of mind, Most all stores and restaurants and bars will accept foreign currencies for payment, unless otherwise noted. Taxi Rates in Playa Del Carmen Playa del Carmen is relatively small and you can around on foot most of the time. Taxis are widely available and a journey within the town should only cost around 20-45$ pesos (2-5US$). A
comprehensive Rates list will be available in the full-version of the the condo guidebook, located in our condo when you arrive.
GOOD TO KNOW TIPS Playacar and Playa Del
Carmen are convenient to get around. It’s not as big as it may seem. This
condo provides all your necessities. But there are things we want you to know
and things you can bring that will make your stay much better. Keep in mind
you can always purchase your living items nearby your vacation condo at local
convenient stores and our large shopping district. Granted, Item you purchase here may not always be name
brands you use, but these products will work just as well. Transportation: Taxi service is the bread and butter of
transportation in the Rental
Cars: You may rent cars in advance
(either to be picked up at the Cancun airport or in Playa del Carmen) from
well known companies such as Hertz, Avis, Dollar, Thrifty, and If you are going to rent a car, be sure to fully
understand how insurance works in New
Requirements for Travelers Between the Effective January 8, 2007, all For more information on travel requirements,
contact the CRIME in the If you need help
getting around, the people are
friendly so just ask. Consider yourself to be in a safe suburban beach town.
But try not to sway away from the hustle and the bustle on you own.
It’s safer and more enjoyable traveling and walking with friends,
groups and family. Exchange Rates and
Money: Buying Tip: If you pay for items in US dollars, most storefronts and merchants will
accept your paper money since US dollars are widely used in
Personal Electrical
Devices: All electric outlets in the condo use
110/115 current. This is the same voltage as what is used in the
Taking Foods Abroad: It's not
recommended to bring meats, cheeses and other dairy products into
Coffee: Coffee blends are excellent in
DO NOT DRINK
TAP/FAUCET WATER: In Bug Spray or Lotion is a wise thing to bring on your Mexican vacation.
It can also be purchased here at a local convenient store. Wear bug spray if
you are golfing, touring, walking within the biosphere or any jungle land,
and anyone susceptible to swollen bug bites. Everyone has different interests
while on vacation. Tanning: Prescription
Drugs should always be in their
original container. Sometimes customs may ask you to identify the medicine
and the name on the container. It’s not a usual procedure but
it’s best to be safe then sorry, rather then put up with customs about
your meds. Always place your
medicines in your carry-on luggage. Personal Hygiene items are not provided. Please bring your own
hygiene products including bath soaps, hair shampoos and toothpastes of
preference. In addition, all hygiene items can be purchased nearby your
vacation condo at local convenient stores, including laundry soap and dish
soap. Travel Insurance is always recommended but not required. Most
credit card companies can cover your travel insurance needs or you can purchase
travel insurance separately through your travel agent. Use your own
Discretion. The Ferry Boat Pier is available from Plaza Playacar going to Cozumel. Get a Schedule anytime you travel to Cozumel by ferry as they only run during the day.
The remaining items listed
below, Not Included in this Online Guidebook, will be available in the Full
Version of the Condo Guidebook located in the condo for you..
§
Operational
Condo Appliance Procedures
§
Emergency - Medical -
Consulate - Airline Numbers
§
Owners personal DVD
movie collection for guest use
§
A bountiful amount of
Vacation Tips
§
Large 31x25 inch City
Guide and Tour Map
§
Large 31x25 inch
Cozumel and
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